Privacy Policy for Helen Virginia Matthew

Effective Date: [08-04-2026]

Helen Virginia Matthew (“we,” “our,” or “us”) is a sole proprietor operating as a commercial real estate professional affiliated with Kap Rate Group. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

This Privacy Policy applies to all interactions with our website, landing pages, lead forms, and communication channels, including SMS, phone, and email communications related to apartment pricing inquiries and real estate services.

1. Business Identity and Contact Information

Legal Business Name: Helen Virginia Matthew (Sole Proprietor)
Affiliation: Kap Rate Group
Business Activity: Commercial Real Estate and Apartment Pricing Consultation

Contact Details:

Phone: (813) 773-0485

Email: [email protected]

Address: 28210 Paseo Dr, Tampa, Florida 33543, USA

We maintain full responsibility for all communications sent under our brand and ensure compliance with applicable communication and data privacy laws.

2. Scope of This Privacy Policy

This Privacy Policy governs how we handle information collected through:

Real estate inquiry forms and apartment pricing request forms

Landing pages used for marketing and lead generation

SMS/text messaging programs (A2P 10DLC compliant messaging)

Email and phone communications

Website browsing and analytics tracking

By using our services or submitting your information, you agree to the terms outlined in this Privacy Policy.

3. Information We Collect

We collect information necessary to provide accurate real estate consultation and respond to your inquiries.

A. Information You Provide Voluntarily

Full Name

Phone Number

Email Address

Apartment/property details (location, type, pricing expectations)

Any additional details submitted through forms

B. Information Collected Automatically

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on pages

Referral URLs

C. Communication Data

SMS message interactions

Email correspondence

Call logs or voicemail data (if applicable)

4. Purpose of Data Collection

We use your information strictly for legitimate business purposes, including:

Providing apartment pricing estimates and real estate insights

Responding to inquiries and follow-ups

Scheduling consultations or calls

Sending relevant updates regarding your request

Delivering SMS notifications related to your inquiry

Improving website functionality and user experience

Maintaining compliance with legal and regulatory requirements

We do not use your information for unrelated or unauthorized marketing purposes.

5. SMS Messaging Program (A2P Compliance Section)

Helen Virginia Matthew operates an A2P-compliant SMS messaging program to communicate with users who request information about apartment pricing and real estate opportunities.

Types of Messages You May Receive

Follow-ups on apartment inquiries

Pricing information and property details

Appointment confirmations or scheduling messages

Customer support responses

Message Disclosures

Message frequency varies based on user interaction

Message and data rates may apply

Consent is not a condition of purchase

Opt-Out Instructions

You may opt out at any time by replying:

STOP – to unsubscribe

HELP – to receive assistance

Once opted out, you will no longer receive SMS messages unless you re-consent.

6. Opt-In and Consent Requirements

We follow strict consent standards aligned with A2P 10DLC regulations.

How Users Provide Consent

Users opt in by:

Submitting a form on our landing page

Checking an explicit, non-prechecked consent checkbox

Consent Requirements

Consent must be clear and unambiguous

Consent is collected separately from other agreements

Users are informed of message types and frequency

We maintain records of consent where required for compliance purposes.

7. Data Sharing and Third-Party Disclosure

We respect your privacy and strictly limit how your data is shared.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Permitted Disclosures

We may share data only when necessary:

With service providers (CRM systems, hosting platforms) under strict confidentiality

To comply with legal obligations or lawful requests

To protect rights, safety, or prevent fraud

8. Data Retention Policy

We retain personal information only for as long as necessary to:

Fulfill the purpose for which it was collected

Comply with legal, tax, or regulatory obligations

Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Data Security Measures

We implement industry-standard safeguards, including:

Secure servers and encrypted data transmission

Restricted access to personal information

Regular monitoring for vulnerabilities

While we strive to protect your information, no system can guarantee absolute security.

10. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to:

Understand user behavior

Improve website performance

Customize user experience

Users can disable cookies through browser settings; however, some features may be affected.

11. Third-Party Services and Integrations

We may use third-party services such as:

CRM platforms for lead management

Analytics tools (e.g., traffic tracking)

Communication platforms for SMS/email delivery

These providers are contractually obligated to maintain data confidentiality and security.

12. User Rights and Choices

You have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your data

Withdraw consent for communications

To exercise these rights, contact us directly using the details below.

13. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors.

14. Compliance with Laws and Regulations

We comply with applicable privacy and communication laws, including:

A2P 10DLC messaging requirements

TCPA (Telephone Consumer Protection Act)

Applicable U.S. data protection laws

15. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be reflected with a revised “Effective Date” at the top of this page.

16. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Helen Virginia Matthew
Phone: (813) 773-0485
Email: [email protected]
Address: 28210 Paseo Dr, Tampa, Florida 33543, USA